
IHG Hotels & Resorts
Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.
Duties And Responsibilities
As Housekeeping Supervisor, I will assume full responsibility for the efficient operation in the following:
- Handle and assist in department training and orientation of all new hosts and regular trainings to Housekeeping hosts to improve job performance, meet guidelines and standards of service and operation.
- Demonstrate to Housekeeping hosts how to perform each task in job description according to hotel service standard.
- Maintain regular and effective communication with other departments to ensure the smooth operation of housekeeping functions.
- Monitor daily arrivals according to occupancy report in co-ordination with the Laundry and Housekeeping management.
- Supervise and inspect the work of Housekeeping hosts ensuring high standard of order, hygiene, sanitation, cleanliness and aesthetic value throughout all service areas and assist when necessary.
- Ensure Housekeeping office and all storage facilities of housekeeping are kept in good condition and order.
- Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
- Strictly adhere to LQA standards and guest comments.
Qualifications
To execute the position of Housekeeping Supervisor, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
- High school diploma or equivalent and at least 2 years’ experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
- Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms. I have the knowledge of hotel/resort and policies on room allocation etc.
- Fluent in English; I understand that French is preferred.
Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.
To apply for this job please visit careers.ihg.com.